How to Buy

Buying from Silmaa is a simple and straightforward process. Follow the steps below to make a purchase:

  1. Visit our website and browse through our collection of stylish and effortless outerwear
  2. Select the desired size and quantity of the product you wish to purchase.
  3. Add the item to your cart by clicking on the "Add to Cart" button.
  4. Review the items in your cart to ensure they are correct.
  5. Proceed to the checkout page by clicking on the "Checkout" button.
  6. Provide your shipping address and contact information.
  7. Choose your preferred payment method from the available options.
  8. Review your order summary and total cost.
  9. Click on the "Place Order" button to complete your purchase.
  10. Once your order is placed, you will receive a confirmation email with your order details.
  11. Your order will be processed and shipped within the specified timeframe.
  12. If you have any questions or need assistance, please contact our Customer Service for support.

It's important to note that we do not accept size exchanges, so please refer to the size guide in the product description before making your purchase. If you receive a defective or faulty product, you can request an exchange for the same price and variant, subject to stock availability. Please contact our Customer Service immediately for assistance.

For returns, the item must be in brand new condition, including being clean, unworn, unwashed, and returned in its original packaging with the SILMAA hang tag attached. Please use a trackable delivery service when returning the item, as we are not responsible for any lost packages in transit. Once we receive your return items, please allow up to 5 business days for your exchange to be processed. If the stock runs out, we will refund your money within 3 business days.

Thank you for choosing Silmaa for your outerwear and ethnic fashion needs. We strive to provide you with stylish and comfortable garments that effortlessly elevate your everyday looks.