Free Shipping Terms
At Silmaa, we strive to provide our customers with a seamless and enjoyable shopping experience. We understand the importance of affordable and convenient shipping options, which is why we offer free shipping for qualifying orders. Please take a moment to familiarize yourself with the terms and conditions of our free shipping policy.
Eligibility for Free Shipping
To be eligible for free shipping, your order must meet the following criteria:
- Your order total must be equal to or exceed IDR 1,000,000.
- Your shipping address must be within Indonesia.
If your order does not meet these requirements, standard shipping rates will apply.
How to Avail Free Shipping
If your order qualifies for free shipping, the shipping cost will automatically be deducted during the checkout process. You will not be charged any additional fees for shipping.
Shipping Methods
We partner with reputable shipping carriers to ensure the safe and timely delivery of your purchases. The specific shipping method used for your order will depend on the size, weight, and destination of the package. Rest assured, we will select the most efficient and reliable shipping option available.
Estimated Delivery Time
The estimated delivery time for your order will vary depending on your location within Indonesia. Once your order has been processed and shipped, you can expect to receive it within the following timeframe:
- Within Java Island: 2-3 business days
- Outside Java Island: 3-5 business days
Please note that these are estimated delivery times and may be subject to unforeseen delays beyond our control. We appreciate your patience and understanding in such cases.
Tracking Your Shipment
Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated arrival date. Simply visit our website courier partner and enter the tracking number in the designated tracking tool.
Contact Us
If you have any questions or concerns regarding our free shipping policy, please do not hesitate to contact our Customer Service team. We are here to assist you and provide any necessary clarification.
Trade name: Silmaa
Phone number: +6285174482040
Email: silmaatenun@gmail.com
Physical address: Jl. Cikutra No.181, Kota Bandung, Jawa Barat 40124, Indonesia
Thank you for choosing Silmaa for your stylish and timeless cardigan needs. We appreciate your trust in our brand and look forward to serving you with exceptional products and services.
